Tracy Tolbert

Global Sales Expert and Former Xerox Executive

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Tracy Tolbert is an effective leader with high integrity.  With nearly 30 years of experience, he has gained respect within the BPO community and has a well-recognized industry name. With global expertise, he can be a support as new markets are explored and businesses have grown. Tolbert has the proven ability to make other executives extremely successful with a talent to truly advise, facilitate, coach, and mentor.

Coaching and Leadership Highlights

  • Executive Vice President of Global Sales for Xerox who achieved the yearly target of over $1.5B in annual recurring revenue and maintained a 90%+ retention of customer base
  • Led the charge in identifying opportunities and opening the European market and furthering the company’s global footprint as Senior VP of Global Commercial Sales & Marketing with Affiliated Computer Services (ACS) in Kentucky and Utah
  • Extensive understanding of business models that comprise one or more of the following: Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), consulting, technology, professional services, market research, benchmarking, and events
  • Advisor for a global outsourcing company that provides back-office support and customer care solutions to some of the world’s most notable brands
  • Developed a formal sales organization and grew the company 10-fold while VP of Sales for a Bell & Howell affiliate
  • Part of BPO pioneering team in 1998, adding diverse vertical expertise through acquisitions
  • Integral in evolving one of his BPO companies to a FORTUNE 500 ranking
  • Not only an expert in commercial business but also has extensive experience in the public sector contracting process
  • Continued to successfully lead the sales organizations for multiple BPO companies as they navigated through 100+ acquisitions
  • As a Global Sales EVP for Xerox achieved more than 15% YOY sales growth from 2010-2015

Personal Highlights

  • Married to Debbie Tolbert, a renowned local artist specializing in capturing farm life
  • Father of 4 adventurous and accomplished children
  • Grandfather of 11 grandchildren (his real favorites)
  • Enjoys golfing, fishing, skiing, hunting, and horses
  • Happiest when active and associating with others