We all have blind spots—damaging behaviors that everyone but ourselves can see clear as day. For CEOs, these blind spots create unwelcome consequences: They corrupt decision-making, reduce our scope of awareness, and sabotage business results.
It’s enough that CEOs deal with massive change and cope with stressful situations every day. Add to this the belief that strong leaders should have all the answers, should know what to do, and should be able to handle challenges alone. However, only the most confident leaders are willing to surround themselves with people who will point out what they’re doing wrong—and be rewarded for their honesty.
After years of working with CEO’s, you start to recognize a few recurring themes. Here are the Top 4 CEO Blind Spots I encounter, and some coaching to help you course correct:
1. Not Delegating
As the organization grows, the role of the CEO changes. The CEO’s role tends to start off focused on the product or service and then turns to customer development and then company development. Over time, the CEO role has only a few things that matter (setting the company vision & culture, cash, hiring the right people in the right jobs, key relationships and continuous learning) and everything else should be delegated to the team.
What to do:
You only have to focus on a small number of key decisions. CEOs get sidetracked doing all kinds of things in life, but if you can clear out all the clutter and focus on the two, three, or four decisions that you need to make each year that really matter, you’ll be able to dramatically move the ball in your business.
2. Bull in a China Shop
When given a choice between being right and being effective, some CEOs prefer to be right. A common misconception about being a strong leader is that they have all the answers. They won’t take others’ points of view into consideration, even regarding minor issues.
What to do:
Work on developing more patience. It will enhance your interpersonal skills and improve your leadership effectiveness. By getting defensive about your decisions and stopping people in mid-sentence, you also close yourself off to the possibilities of better strategies.
3. Who Watches the Watchmen
You hold your employees accountable for their jobs, but when you make a commitment, who holds you accountable?
What to do:
Have a mentor or coach to hold you responsible for your own goals and actions. The Harvard Business Review just published a two-year long study and found that when CEOs receive coaching, good outcomes follow. https://hbr.org/2015/04/ceos-need-mentors-too
4. Right people in the right jobs
One of the most pervasive blind spots that leaders often have: They don’t put the right people in the right jobs because they think their people are going to get better. Hard as it is to say, “People that got you to where you are today typically won’t take you to where you want to go tomorrow.” This means as your company grows, you may need to replace long-time employees and hire top-caliber performers who enable your company to jump to a new level.
What to do:
Get the absolutely best person for each job that fits your culture, use assessments like Behaviors/Motivators to help you reduce mistakes, pay them well, and if you make a wrong hire, fire quickly.
About CEO Coaching International
CEO Coaching International works with CEOs and their leadership teams to achieve extraordinary results quarter after quarter, year after year. Known globally for its success in coaching growth-focused entrepreneurs to meaningful exits, the firm has coached more than 1,500+ CEOs and entrepreneurs across 100+ industries and 60 countries. Its coaches—former CEOs, presidents, and executives—have led businesses ranging from startups to over $10 billion, driving double-digit sales and profit growth, many culminating in eight, nine, or ten-figure exits.
Companies that have worked with CEO Coaching International for two years or more have achieved an average revenue CAGR of 25.9%, nearly 3X the U.S. average, and an average EBITDA CAGR of 39.2%, more than 4X the national benchmark.
Discover how coaching can transform your leadership journey at ceocoachinginternational.com.
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