CEO Coaching International
Effective Date: September 2021
Last Updated: November 13, 2025

1. Introduction

CEO Coaching International (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.ceocoachinginternational.com (the “Site”), engage our executive coaching services, or interact with us through other channels.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, title, and business address
• Professional Information: Business challenges, goals, company metrics, and other information relevant to coaching services
• Account Information: Username, password, and account preferences
• Communication Data: Information from emails, forms, surveys, webinars, and other interactions
• Event Registration: Information provided when registering for events like the Make BIG Happen Summit
• Payment Information: Processed securely through third-party payment processors (we do not store credit card details)

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, links clicked, search queries, referring sites
• Location Data: Approximate geographic location based on IP address
• Cookie Data: Information collected through cookies and similar technologies (see Section 5)

2.3 Information from Third Parties

• Business Intelligence: Publicly available business information to better serve our clients
• Referral Information: Data from clients or partners who refer you to our services
• Social Media: Information from social media platforms when you interact with our content

3. How We Use Your Information

We use collected information to:

• Provide Services: Deliver executive coaching, consulting, and related professional services
• Communicate: Send service updates, newsletters, event invitations, and respond to inquiries
• Improve Services: Analyze usage patterns to enhance our offerings and website experience
• Marketing: With your consent, send relevant content, resources, and promotional materials
• Compliance: Meet legal obligations and enforce our terms of service
• Security: Detect and prevent fraud, unauthorized access, and other security issues
• Business Operations: Manage client relationships, process payments, and conduct analytics

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Trusted third parties who assist in operating our business:

• Cloud storage and hosting providers
• Email and communication platforms
• Analytics and marketing tools
• Payment processors
• Event management platforms

4.2 Professional Partners

• Coaches and consultants within our network (only as necessary to provide services)
• Co-hosts or sponsors of events (with your consent)

4.3 Legal Requirements

When required by law or to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Enforce our agreements
• Respond to emergencies

4.4 Business Transfers

In connection with mergers, acquisitions, or sale of assets

4.5 Aggregated Data

We may share anonymized, aggregated data that cannot identify you personally

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Improve site functionality

Types of Cookies:

• Essential: Required for site operation
• Analytics: Help us understand site usage
• Marketing: Used to deliver relevant advertisements
• Functional: Remember your choices and preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Specific retention periods:

• Client records: 7 years after last engagement
• Marketing contacts: Until opt-out or 3 years of inactivity
• Website analytics: 26 months
• Cookie data: Varies by cookie type (session to 2 years)

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Request data portability
• Withdraw consent

8.2 Marketing Communications

You can opt-out of marketing emails by:

• Clicking “unsubscribe” in any marketing email
• Emailing [email protected]
• Calling 1-866-622-9583

8.3 California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to know if information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to non-discrimination

8.4 European Privacy Rights (GDPR)

European residents have rights including:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our Site
• Updating the “Last Updated” date
• Sending notice to registered users

13. Contact Information

For questions, concerns, or to exercise your rights, contact us at:

CEO Coaching International
Email: [email protected]
Phone: 1-866-622-9583
Address: 1521 Alton Road, Suite 360, Miami Beach, FL, 33139

For European residents, you may also contact your local data protection authority.

14. Accessibility

If you need this Privacy Policy in an alternative format, please contact us using the information above.

By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.