Ken Eissing

Ken Eissing is a C-level leader and advisor to middle-market, tech-enabled services businesses who excels at taking established firms to new heights. Ken has served as President, COO, General Manager, or Advisor in the Technology, Media, Telecom, and BPO Financial Services industries in public and private entities ranging from Fortune 100 to less than $20M businesses.

Ken has a consistent track record of developing and executing value-creating business strategies and improving financial performance in both privately held and public company environments. He strategically focuses and energizes businesses to enable and drive improvements in financial, operating, and employee engagement metrics. Ken has deep expertise in B2B sales, operations, and partner development on a global scale. He has led businesses that were acquired by private equity (PE) firms and has partnered with PE firms as both a portfolio company operating executive as well as an Advisor to perform due diligence and acquire entities.

Business Highlights:

• President at Mood Media – Drove dramatic improvements in sales, cash generation, operating, and employee engagement metrics at this publicly-traded $400M industry-leading global retail media technology business. These improvements ultimately led to the successful take-private acquisition of Mood Media by Apollo Global Management and a division of Blackstone.
• Senior Vice President & General Manager, Commercial Division at NCO Group – Served as Division President-level Executive Officer of a portfolio of six businesses comprising a $210M P&L including North America’s largest SMB-focused BPO receivables management business, a leading outsourced printing vendor, a boutique due diligence provider, and a mortgage credit company. Delivered multiple years of all-time high revenues and EBITDA by transforming and expanding the product portfolio and turning around underperforming lines of business.
• Senior Vice President & General Manager at Transworld Systems Inc. – Led a full business turnaround and reinvigorated growth in this long-stagnant, $85M business. Grew revenues and EBITDA to all-time high levels that led to a successful sale of the business to a PE-backed strategic acquirer.
• General Manager, Telesales at AT&T– Led a $165M, 2,800-person telesales and sales training organization that was the primary distribution channel for AT&T Consumer’s products and services. Delivered record sales results during the height of the consumer telecom wars.

Ken holds an MBA from the NYU Stern School of Business and a bachelor’s degree in Finance from the State University of New York at Albany. He is a member of the YPO Austin Gold Chapter.

Originally from New York, Ken has lived or worked in eight states across the U.S. and is now happily settled in his all-time favorite place, Austin, TX, with his family. He enjoys traveling to new places – both domestically and internationally, live music, collecting sports memorabilia, and spending time with his wife Daphni and their combined six children (five boys and a girl, ranging in age from teenage through 20s).

Featured Podcast:

Listen to Ken Eissing’s podcast episode – 6 Ways the CEO Can Generate BIG Sales