MIAMI, Fla., April 8, 2021 – CEO Coaching International®, the leading firm for coaching growth-focused CEOs and entrepreneurs globally, announced today that its clients recently rated them with an industry-leading Net Promoter Score (NPS) of 88. Clients of CEO Coaching International highly recommend the coaching, tools, and resources they receive.
An NPS score is a metric that is used as a standardized measurement of overall customer experience and loyalty. It is calculated by asking clients if they would recommend a company’s services to others. On average, companies in the professional services industry report an average NPS of 43. CEO Coaching International’s NPS of 88 is a testament to the work that its experienced, former-CEO coaches do to meaningfully improve their clients’ businesses and lives.
“Our clients appreciate that whether they are relatively new CEOs who are looking for some expertise to guide them, or they are seasoned CEOs encountering new challenges or growth plateaus, our coaches meet them where they are,” said Mark Moses, Founding Partner at CEO Coaching International. “It’s wonderful to get this feedback from our clients, and to know that we are making a difference.”
In a recent client survey, CEO Coaching International asked respondents how their lives had changed because of their experience working with a coach. Some of the most common answers were that they felt less stressed, better at time management, more prepared to make good decisions, and more focused on their goals. In addition to the one-on-one coaching sessions and executive team strategy sessions that CEO Coaching International provides, clients also enjoy the benefits of being a part of a community of other CEOs who have had similar experiences.
“The simple, proven, and effective process that we use has helped over 600 CEOs and entrepreneurs Make BIG Happen. Our coaches have the experience and breadth of industry knowledge to diagnose unseen underlying problems, and to give an outside perspective for those who may not recognize dysfunctional relationships or processes due to their proximity to the people and business they work with,” Moses continued.
CEO Coaching International was recently ranked 111 on the Inc. 5000 Regionals list of the fastest-growing private companies in Florida and continues to add to their deep bench of industry-leading coaches to support their increasing number of clients.
About CEO Coaching International
CEO Coaching International works with CEOs and their leadership teams to achieve extraordinary results quarter after quarter, year after year. Known globally for its success in coaching growth-focused entrepreneurs to meaningful exits, CEO Coaching International has coached more than 1,000 CEOs and entrepreneurs in more than 60 countries and 45 industries. The coaches at CEO Coaching International are former CEOs, presidents, or executives who have made BIG happen. The firm’s coaches have led double-digit sales and profit growth in businesses ranging in size from startups to over $10 billion, and many are founders that have led their companies through successful eight, nine, and ten-figure exits. Companies working with CEO Coaching International for two years or more have experienced an average revenue CAGR of 31% (2.6X the U.S. average) and an average EBITDA CAGR of 52.3% (more than 5X the U.S. average).
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