A health benefits company that had grown by acquisition finally started operating as one business, and the margin showed it.
Client-reported figures for Lucent Health only. Not a firm-wide average.
Lucent Health had a strong reputation for claims and care management, and a hard time operating as one company after integrating several acquisitions.
The founder’s words: the right people, structure, and processes were not in place to reach the next level.
Aligned the leadership team on a long-term vision and the specific growth levers behind it.
Ran quarterly and annual planning with measurable targets and a written who-does-what-by-when.
Built an accountability tracker of leading activities across sales and client services.
Coached the executive team alongside the CEO, and ran a performance and potential review of key employees.
New sales grew 87%.
Profit margin doubled in less than eighteen months of coaching.
Client churn fell 58%.
“I was recommended to CEO Coaching International by a current client, who was experiencing great results with the engagement with coach Jaime Szulc. The decision to invest the time and resources to work with Jaime and CEO Coaching International was spot on. It has been a game changer for us, and we are seeing a tangible impact in our business results. We are greatly benefiting from the strategic thought process coupled with the right level of structure, focus, alignment, and, accountability within our leadership team.”
Start with a 30-minute session. We will tell you plainly whether coaching is the right lever for where you are.
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